People who receive services through a Home Care Package may be asked to pay a basic fee. The maximum basic fee set by the government is 17.5% of the single Aged Pension. However, IAC Home Care will waive this daily fee on request.
Aside from the basic fee, some care recipients will be required to pay an income-tested care fee. This is calculated by the government and reflects the level that the care recipient is able to contribute to the cost of their care and services. There are annual and lifetime caps to the amount of income-tested care fees that are payable.
If the care recipient would like to receive additional services, but has insufficient funds in the package, they are able to pay an additional amount as a top-up.
Since 30 November 2018, all home care providers are required to publish their prices. This offers transparency and comparison to consumers, although the key is to work out how many hours of direct service you get once administration and case management fees are taken from the packaged funds. Click the buttons below for our current pricing and an example of how to compare the real cost of home care.
